Zoho is missing a trick

I am a great fan of Salesforce despite it now being wedded to its silly Chatter app.. However I am still watching www.zoho.com with interest. The issue as to when we go is very simple though – when Zoho can deliver what we need in the web age.With Salesforce and the various add-in apps I can send mass emails to many thousands of prospects, track who opens and when and where they click and alert sales people to this. In Zoho I can’t.

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